Paulo Petiz & Hugo Alves - Lawyers is committed to safeguarding user privacy. Please read the following privacy statement to understand how your personal information will be treated when using or registering on the Paulo Petiz & Hugo Alves - Lawyers website, speaking with a member of our customer service department, visiting a commercial counter or otherwise interact with Paulo Petiz & Hugo Alves - Lawyers.
Information collected
Paulo Petiz & Hugo Alves - Lawyers collects user personal information provided directly by the user or through their use of our website, such as: Information about you and the company you work for when you register an account with us. Such information may include name and contact information, company name and company information, information about your role in the company and how you learned about the website. Information about transactions, billing and deliveries, if the user makes a purchase from us or hires one of our services or solutions. Records of user interactions with us, for example if you send a feedback email to our website, ask a technical question, report a problem or contact us. If you respond to one of our customer surveys or enter a contest. If you interact with one of our sales representatives, for example, at a sales counter, at a trade show or at a customer's premises. We may also record certain details about how you use our website, such as which website you visited before or after, your unique device ID, your IP addresses and operating systems, which advertisements you clicked on, the products you've searched for, the products you've purchased, and the information you've downloaded. The marketing emails we send you may also automatically detect whether you have received or opened the email or whether you have clicked on a link in our marketing materials. We use this information to measure our own performance, but also to be able to tailor our promotional and advertising messages to the user.
How your personal information is handled
Depending on how the user uses the Paulo Petiz & Hugo Alves - Lawyers website, their interactions with us and the permissions they grant us, we will use the user's personal information for the following purposes: Process your order and/or provide the services you have contracted with us. Manage and respond to any queries or complaints to our customer service team. Improve and maintain the Paulo Petiz & Hugo Alves - Lawyers website, and monitor its use. For market research, for example, we may contact you to get feedback about our products and services. Send marketing messages and display targeted advertisements where we have your consent or are otherwise authorized to do so. For security purposes, to investigate fraud and, where necessary, to protect ourselves and others. To comply with our legal and regulatory obligations. We have the following legal bases, under the data protection law, for the processing of the user's personal information: Because the processing is necessary for the execution of a contract/order with the user or for the steps that precede the execution of a contract/order with the user. Because it is within the legitimate interests of Paulo Petiz & Hugo Alves - Lawyers and the user's company, when the user places orders on behalf of the respective company. Because we had your consent (for example, when you contacted us with a question, when you added optional information to your account profile, or if you consented to receive marketing from us). Because it is within the legitimate interests of Paulo Petiz & Hugo Alves - Lawyers, as an e-commerce provider, to maintain and promote our services. We always seek to better understand our customers, in order to offer better products and user experiences. We use information about the user to adapt what he sees on the Paulo Petiz & Hugo Alves - Lawyers website, in order to make the website more interesting and relevant in terms of products and offers viewed.
With whom we share your personal information
Paulo Petiz & Hugo Alves - Lawyers needs to share information with certain selected third parties in order to develop its business: Paulo Petiz & Hugo Alves - Lawyers shares personal information with its employees, as necessary to support our services and improve the perspective of our clients. Service providers: We provide information to service providers who act on our behalf (for example, companies that provide digital marketing services such as product recommendations, statistical analysis, business and operational insights, website optimization), as well as third parties involved in the supply chain (for example, freight forwarders, carriers and delivery companies). We also occasionally share personal information with our professional and legal advisors. Government authorities. Credit Checking and Fraud: We may share information with credit rating agencies and third parties involved in fraud prevention and detection. Media: From time to time, we may release aggregated and anonymised marketing statistics to business partners, or we may use such statistics in press releases, advertising or published reports. We will only personally identify you or any other customer in such press releases, advertising or reports with the prior consent of those concerned.
Where we store your information and for how long
We keep the user's personal information as long as we need it for the purposes indicated above, so that period varies depending on the user's interactions with us. For example, when you make a purchase from us, we keep a record of the purchase for as long as necessary for billing, tax and warranty purposes. We may also keep a record of our correspondence with you (for example, if you have filed a complaint about a product) for as long as necessary to protect us from a legal claim. When we no longer need to store user information, we will delete it. Please note that when you unsubscribe from our marketing communications, we will keep a record of your email address to ensure that we do not send you marketing emails in the future. For more information about the duration of cookies, see the cookies policy.
What we do to protect your personal information
We store the user's personal information on our servers. We have a vast set of security systems and access permission methods, which allow us to safeguard all this information safely. Access to this information is only allowed to employees of Paulo Petiz & Hugo Alves - Lawyers and when necessary to process it in the exercise of their duties.
How we use your personal information for marketing
Unless the user has declined this option during newsletter registration or purchase, Paulo Petiz & Hugo Alves - Lawyers may send email messages, call or send SMS to the user regarding products and services of Paulo Petiz & Hugo Alves - Lawyers. In addition, we may occasionally send you newsletters about products that we think may be of interest to you. If the user no longer wishes to receive communications from us, he may, at any time, exercise this right through one of the means designated below: Unsubscribe from emails by clicking on the link in each email. Send an e-mail to geral@paulopetiz.pt requesting the cancellation/deletion of the subscription. Contact Paulo Petiz & Hugo Alves - Lawyers customer service at +351 966 605 605. Send a letter to the following address - Paulo Petiz & Hugo Alves - Lawyers, Rua da Escola, nº 63, 3880-718 São João de Ovar - Portugal. The user may also see advertising for Paulo Petiz & Hugo Alves - Lawyers on third-party websites, including social networks. Such advertisements may be adapted to the user through cookies (which record the user's activity on the website, to allow us to show advertisements to clients who have visited the website of Paulo Petiz & Hugo Alves - Advogados). When you see an advertisement on social media, it may be because we have engaged the social network to show advertisements to our customers or to users who match our customers' demographic profile. In some cases, this may involve sharing the user's email address with the social network. If you no longer wish to see personalized advertisements, you can change your cookie and privacy settings in your browser and on these third-party websites.
How to access, update, correct or delete your personal information
If the user no longer wants to receive communications from us, update or correct his personal information, he should contact Paulo Petiz & Hugo Alves - Advogados: Sending an email to geral@paulopetiz.pt. By contacting the customer service department at Paulo Petiz & Hugo Alves - Lawyers, through the number +351 962 437 516. Under Portugal's data protection law, the user has the right to access (including in a machine-readable format), correct and request the deletion of their personal data, and Paulo Petiz & Hugo Alves - Advogados will comply with any requests to exercise these rights in accordance with applicable law. However, please note that there are some limitations to these rights, and there may be circumstances where we are unable to comply with your request.
Contacts
Questions regarding this privacy notice should be directed to: By email - geral@paulopetiz.pt. By letter - Rua Comendador Sá Couto, Edf.Castelo Branco, Lt 12, Ent 112, Room 5, 2nd floor, 4520-191 S.M. Feira.